Welcome to the Apple Sales Training Online program (Asia). You will find a program overview about this program and how to register below or you can go direct to register now.

Registration for

Apple Employees

(ie those with AppleConnect ID and password)

or

(Note: Apple Employee with no AppleConnect ID, please check with your local HR)

Apple Sales Training Online Program Overview

The Apple Sales Training Online program is a self-paced learning program specifically designed for individuals who sell, support, and recommend Apple solutions.

Any individual in the Asia who is currently employed by an Apple-authorized channel can participate in the Asia Apple Sales Training Online (ASTO) program. This includes, but is not limited to, Apple Authorized Resellers & Distributors, Value Added Resellers (VAR), Apple PR or Ad Agencies. Membership period is for a calendar year, beginning in January and ending in mid-December.

Countries in Asia include: Afghanistan, Bhutan, China, Christmas Island, Cook Islands, Bangladesh, Brunei Darussalam, East Timor, Fiji, Guam, Hong Kong, India, Indonesia, Korea, Macau, Malaysia, Maldives, Micronesia, Mynamar,Nepal, Pakistan, Papua New Guinea, Philippines, Singapore, Solomon Islands, Sri Lanka, Taiwan, Thailand, Tonga, Vanuatu, and Vietnam.

The Apple Sales Training Online program offers you a flexible system with many benefits and opportunities to learn about Apple solutions and how to identify your customer needs. You are awarded points for completion of specified learning activities. By accumulating points, you will attain levels of achievement and demonstrating your product knowledge to potential customers.

For more information about the program, refer to the FAQ and Terms & Conditions for your geographic area.

Login and Registration Instructions for Asia

The following sections address some of the most common issues that you may have when registering for the Apple Sales Training Online program. We recommend that you print the instructions that you need below:


Setting Up a New Apple Sales Training Online Account—Non-Apple Employees

If you are new to the Apple Sales Training Online program, you will need to register for an account. To set up an account and register, follow these steps:

Note: If you already have an account with the Reseller/Education Store, GDV, Apple Sales Web, Apple Developer Connection or GSX, please log in at http://salestraining.apple.com using your existing ID/Password information when creating your new Apple Sales Training Online account.

  1. If you do not have a login ID and Password, go to Global Registration.

  2. Choose your Preferred Language, Country and select Non-Apple Employee.

  3. On your registration, please complete all required fields (in bold).
    Note: Do not use @mac.com as your account login ID.

    • RESELLERS ID: No ID is required for Apple channels in Asia.

    • RESELLERS: If you are an Apple Authorised Reseller in Asia Pacific, you MUST provide:

    - the physical address for the store location at which you work

    - your email with your company domain name

    This information will be verified in our channel database. Your registration will not be processed without this information.

  4. Once all of the information above is provided, click Register Now. The "Thank You" page will appear.

    • Please allow up to five business days for your registration to be processed. Also, please do not try to log in to the Apple Sales Training Online program until you receive your registration approval via email.

  5. Once you have received your registration approval email, return to www.apple.com/salestraining and type your Apple ID account name and password in the fields provided. Click Continue.

  6. The first time you log in to the program, you will receive the Terms & Conditions page. Once you agree to them, the Apple Sales Training Online home page appears and you can begin taking courses.


Setting Up an AppleConnect Account—Apple Employees/Contractors

Employees:

To access the Apple Sales Training Online website, all new Apple employees must have an AppleConnect account. To activate your account name and password, please follow the instructions for AppleConnect Account setup at IS&T Web at below link.

http://istweb.apple.com/accounts/appleconnect/create_ac_account.shtml

TIPS

  1. Social Security Number/ID (Singapore: last 4 digits & alphabet of your ID, other countries: check with HR)

  2. Mailstop (contact HR for other Apple office Mailstop)
    China Beijing = 863-RE
    China Guangzhou = 874-RE
    China Shanghai = 864-RE
    Hong Kong = 844-RE
    India Bangalore = 868-RE
    Korea Seoul = 817-RE
    Malaysia KL = 803-AA
    Singapore = 704-RE
    Taiwan Taipei = 707-RE
    Thailand Bangkok = 838-RE

Contractors:

Please contact your manager to have your AppleConnect account created for you. Once you have this login information, return to the Apple Sales Training Online login page and complete the registration process.


Setting Up a New Apple Sales Training Online Account—Apple Employees/Contractors

If you are new to the Apple Sales Training Online program, you will need your AppleConnect account name and password in order to register. To register, please follow the steps below:

  1. Go to www.apple.com/salestraining.

  2. Type your AppleConnect account name (also known as Apple ID) and Password in the fields provided. Click Continue.

  3. If your login is successful, you will receive a prepopulated registration form reflecting your information in Apple Directory. Please complete all required fields (in bold) and click Register Now. You will receive a “Thank You - Registration Submitted ” page confirming your submission.

    • Please allow five business days for your registration to be processed. Do not try to log in to the Apple Sales Training Online program until you receive your registration approval via email.

    • If the five-day turn-around has passed, please send a request to your program Administrator for your follow-up. Please do not submit additional registrations.

  4. Once you have received your registration approval email, return to www.apple.com/salestraining and type your AppleConnect account name and password in the fields provided. Click Continue.

  5. The first time you log in to the program, you will receive the Terms & Conditions page. Once you agree to them, the Apple Sales Training Online home page appears and you can begin taking courses. You will receive an email welcoming you to the Apple Sales Training Online program.

Note: If you have any problems registering or logging in, please send an email describing the problem to the Administrator for your location:

Asia - asto.asia@asia.apple.com


What to Do if You Change Your Work Location, Employer, or Email Address

If you change your employer, work location, or email address, please contact the Admin with the following information/updates.

  • Your complete name

  • Your old email address

  • Your old company name

  • Your valid new email address

  • Your new company name

  • Your new job title

  • New Business address (complete address with city, postal code, and country name)

  • New Business phone number

  • New Business fax number

If your new employer does not qualify you to participate in the Apple Sales Training Online program, your participation in the program is suspended until you are once again employed by a company that qualifies you for participation in the program.


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